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JPMorgan Chase Reviews & Complaints
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REVIEWS & COMPLAINTS1,568on USAComplaints · 1 in last 3 yrs
PHONE1-800-935-9935Personal banking customer service
WEBSITEchase.com
HEADQUARTERSNew York, NY
PROFILE CHECKED2026-10-19
Reviews & Complaints on USAComplaints
1,568 complaints on USAComplaints, including 1 published in the last three years.
- Credit Card Overpayment Not Credited While Interest Keeps Accruing
- Six Overdraft Fees After Large Purchases Were Posted First
- Extra Payments Applied as Two Interest Payments Each Month
- Lost Modification Files and Arrears Grew on Chase Advice
- Letters Claim Double Mortgage Payment Owed After Payment Made
- Employee Hung Up on Caller After Year of Failed Attempts
- Loan Modification Denied and House Now in Foreclosure
- Harassed to Buy More Flood Insurance and Given the Run Around
- Prepaid Taxes Never Applied and Short Sale Reported as Foreclosure
- Paid for Nonexistent Car Warranty and Dealer Left State
- Loan Modification Denied Because Co-Borrower Daughter Lives at Property
- Fees Taken From New Account for Years-Old Bounced Checks
- Multiple Mortgage Payments Withdrawn From Account Twice
- Elderly Mother With Dementia Charged Hundreds in Fees
- Default and Foreclosure Letters Received While Current on Mortgage
- Account Blocked After Rude Support and Documents Not Forwarded
- Fee Demanded to Recalculate Payments After Principal Payment
- Online Banking Theft of $1,200 Blamed on Customer
- Home Modification Documents Requested Repeatedly Then Removed From List
- Scam Text Claims Five Million Dollar Lottery Win in Chase Name