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JPMorgan Chase Reviews & Complaints
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REVIEWS & COMPLAINTS1,568on USAComplaints · 1 in last 3 yrs
PHONE1-800-935-9935Personal banking customer service
WEBSITEchase.com
HEADQUARTERSNew York, NY
PROFILE CHECKED2026-10-19
Reviews & Complaints on USAComplaints
1,568 complaints on USAComplaints, including 1 published in the last three years.
- Rate Raised From 13.99% to 28.99% Despite Never Paying Late
- Rate Raised From 7.99% to 28.99% Despite Higher Credit Score
- Interest Rate Raised From 11% to 28.99% After Hurricane Displacement
- Fee of $14.95 for Same-Day Online or Phone Card Payment
- Credit Card Denied Over Incorrect Equifax Foreclosure Information
- Promised 0% for Life Balance Transfers Changed After Card Arrived
- Payment Due Dates Changed Monthly, Late Fee and Default APR Applied
- Interest Rate Raised to 22.9% Over Fraud on Credit Report
- Interest Rate Raised From 4.5% to 26.9% Despite Corrected Credit Report
- Payment Protector Charges Never Authorized, Only Partial Refund Given
- Credit Limit Lowered, Then Interest Raised to 24.74% Without Cause
- Interest Rate Raised to 18.75% After 15 Years of Perfect Payments
- No Homeowner Insurance for a Year Despite Escrow Payments
- Double Late Fees and Escrow Deficit After Two December Payments
- Promised $25 Gift Card Never Arrived, Yet Tax Form Issued
- Payment Protector Charged Without My Agreement, Credit Delayed
- Balance Transfer 0% APR Offer Followed by Finance Charges
- Interest Rate Raised After 0% Trial Period Over Medical Bill Report
- Convenience Check 3.9% Offer Converted to 25% Interest Rate
- Payment Protection Charges Continued After Cancellation Requests