Before you do business with this company, I highly reccomend investigating their business activities, if all their customers are like me, and forced to pay stupendous interest rates for something this is not my fault, its no wonder they are a 1.1 trillion dollar company!!!
Let me explain...
First out, I have been victim of fraudulent activity on my credit report. The AZ Attorney General, and FBI are investigating it. I have also added fraud alerts to my credit reports because of this activity.
I then get a note in the mail that CHASE is raising my interest rate to "Non-Prefered" pricings because my credit report shows a late payment history on an account, from 9.99% to 22.9%!! It took my payments from around $83.00 to over $200.00!!
I called them and spoke with this people:
Cathy Op# V7X - Was rude, and said that she can not help - said that can not change the situation.
Elizibeth Op# LYZ - Does not matter who I speak with - she does care. They can not help. Refuses to help or transfer to dept that can, was rather rude.
Rae Op# 4RD - Refuses to Help - or transfer to proper person that can.
So I write them and notify them of the err of their ways, I then get a "Machine" drafted letter that basically says "too bad so sad"
Additionally my account was closed with them, and part of the closing process was that my rate would never change as long as I had the account auto draft from my bank account.
I have now submitted this company to the attorney general office for investigation also...
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