After almost 6 years of being an excellent paying customer, and only a month after surviving 2 direct hit hurricanes, I received a bill from Chase Manhattan/JP Morgan bank stating they have raised my interest rate from 11% to 28.99%. I contacted the very rude customer service dept, and they stated they had sent out a notice the first week of October that I could have responded to, however since I was displaced from my home from September to early November, I guess I am out of luck? I have never had a late payment as they confirmed, however they said I had too many revolving accounts and they decided I was a poor credit risk??? You pay all your bills on time and this is your reward?
In addition, almost all my creditors were more than happy to assist those in need during the hurricane and the after affects, except for Chase/JP Morgan, they are a poor reflection of business in the United States and I hope others will refuse to use them in the future, I know I will not. I will be writing my congressman and sending a letter to the President to hopefully put an end to the company's greed...
Complaint / Review
Chase JP Morgan
Interest Rate Raised From 11% to 28.99% After Hurricane Displacement
Author: Linda433
Offender: Chase JP Morgan
Country: USA State: Delaware City: Wilmington
Phone: 8003340601
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