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JPMorgan Chase Reviews & Complaints
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REVIEWS & COMPLAINTS1,568on USAComplaints · 1 in last 3 yrs
PHONE1-800-935-9935Personal banking customer service
WEBSITEchase.com
HEADQUARTERSNew York, NY
PROFILE CHECKED2026-10-19
Reviews & Complaints on USAComplaints
1,568 complaints on USAComplaints, including 1 published in the last three years.
- Fraudulent Charge Not Credited Despite Promised Cancellation
- Promised Automatic Mortgage Payment Never Set Up, Late Fee Reported
- Foreclosure Attempted Twice After Mortgage Was Sold to Another Servicer
- Late Fees, Forced Insurance, and Lost Fax Confirmation Dispute
- Family Could Not Get Loan Assumption Help to Save Foreclosed Property
- Insurance and Escrow Dispute Led to Pre-Foreclosure and Lawsuit
- Cannot Refinance After Chapter 13 Bankruptcy Filing
- Home Equity Draw Checks Never Received After Full Amount Sent
- Double Loan Created on Same Property, Extra Payments Never Credited
- Escrow Miscalculated and Payments Marked Behind for Three Years
- Fired After Four Years While Eight Months Pregnant
- Credit Limit Increase Fee Triggered Over-Limit Fees
- Interest Rate Raised to 25.99% Over Another Lender's Late Payment
- Five Payments Lost, Foreclosure Started, Home Refinanced at 19%
- Late Tax Fee Passed On Through Escrow and Labeled as Tax
- Lease Transfer Approved Then Denied After Paperwork Lost
- Held Liable for Late Father's Joint Card I Never Used
- Credit Card Approval Led to Collections and High Interest Rate
- Merchant Account Closed Without Notice, Fees Still Charged
- Payment Made to Previous Lender Misapplied, Repeated Late Fees