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JPMorgan Chase Reviews & Complaints
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REVIEWS & COMPLAINTS1,568on USAComplaints · 1 in last 3 yrs
PHONE1-800-935-9935Personal banking customer service
WEBSITEchase.com
HEADQUARTERSNew York, NY
PROFILE CHECKED2026-10-19
Reviews & Complaints on USAComplaints
1,568 complaints on USAComplaints, including 1 published in the last three years.
- Rate Raised to Prime Plus 23.99% Via Fine-Print Amendment Notice
- Payment Protector Plan Refund Delayed, Process Restarted After Promise
- Advertised 0% Rate and No Annual Fee Not Honored After Card Opened
- Unauthorized Payment Protector Charge Added After Balance Transfer
- Payment Protector Charges Appeared for Months Without Our Knowledge
- Charges on Card I Never Used Sent to Old Address
- Online Card Payment Setup Impossible, Phone Payment Costs $14.50
- Payment Protection Claim Denied Because Card Was Over Limit
- Late Fees and Interest Piled On After Fleet Card Payoff
- APR Raised From 9.9% to 21.24% After Large Payments
- APR Raised From 2.99% to 5.99% Without Cause After Transfer
- Loan Modification Promised While Foreclosure Proceedings Started
- Foreclosure and Belongings Taken After Flood and Insurance Dispute
- Interest Rate Raised From 10% to 27% Despite Perfect Record
- Payment Protection Denied for Self-Employed Despite Monthly Fees
- Foreclosure Notice for Payment Missed Two Years Earlier
- Interest Jumped to 27.24% After One Late Payment on 0% Offer
- Recording Used to Claim Consent to Payment Protection Plan
- Rate Jacked From 6.9% to 26.9% After One Late Payment
- Interest Rate Jumped From 8.9% to 26.24% Despite Never Paying Late