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First American Home Warranty Reviews & Complaints
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REVIEWS & COMPLAINTS239on USAComplaints · none in last 3 yrs · latest 2012
WEBSITEhomewarranty.firstam.com
HEADQUARTERSWest Hills, CA
PROFILE CHECKED2026-10-19
Reviews & Complaints on USAComplaints
USAComplaints currently maintains 239 historical complaints about First American Home Warranty, published between 2000 and 2012. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.
- Wall oven door repeatedly failed, replacement refused as normal wear and tear
- Three claims denied without diagnosis, including plumbing leak and pool filter
- Paid $55 service fees for plumbing work orders never performed
- Air conditioner repair mishandled by contractor leaving ductwork cut and tied off
- Stove repaired three times without fix, refund refused and cancelled policy
- Heating out two months with repeated visits and second opinion delays
- Carbon monoxide heater replacement met with inflated uncovered charges and low cashout
- Contractors mark up jobs and cash out offered instead of second opinion
- Dishwasher panel repeatedly shorted and last copay demanded after being waived
- Washer not replaced after three weeks while same part replaced repeatedly
- Condenser replacement conditional on $125 washing fee and inflated removal charges
- Same appliance part failed three times with $60 copay each visit
- Contractor falsely reported missing liquid line driers and claim denied
- Washing machine repair delayed over a month with no-shows and wrong part
- Clogged sink on Christmas Eve and broken faucet claim refused
- Hot water tank fills bathtub only 2.5 inches yet service fee charged
- Heater claim denied as upgrade while electrician bypassed burnt wiring
- Attic pipe leak given cheap patch, no callback in six weeks
- Vendor charged $5200 for AC that failed six times, then heater failed
- Plumber misdiagnosed shower leak causing $2500 in further water damage