Could make this a long story - but..
Over a month now waiting to have the slipping agitator on my 7 year old washing machine repaired. Called Feb. 15th. It is now March 12th and still not repaired. It has been a series of no shows, no calls to inform they were not coming, wrong part ordered, rude repairman (All Tech) and a series of frustrating calls resulting in unkept promises.
Finally demanded to have Sears repair machine.
Appointment scheduled for March 15th... I am confident in Sears.
First American Home Buyers Protection proports to screen their contractors.
I would like to see their screening process.
Shameful customer service.
Consumer Beware!
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