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First American Home Warranty Reviews & Complaints
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REVIEWS & COMPLAINTS239on USAComplaints · none in last 3 yrs · latest 2012
WEBSITEhomewarranty.firstam.com
HEADQUARTERSWest Hills, CA
PROFILE CHECKED2026-10-19
Reviews & Complaints on USAComplaints
USAComplaints currently maintains 239 historical complaints about First American Home Warranty, published between 2000 and 2012. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.
- Toilet running after repair, four-day wait offered and water bill refused
- Replacement air handler delayed months, extra fees and buyout offer of $394
- Subcontracted plumbers worsened leak damage and caused $500 deductible expense
- Third week without AC after repeated part delays and blower motor replacement
- Main sewer line backed up, rep told me it was covered
- Reimbursement approved by phone then reduced by service fee for no service
- Refrigerator repair took four days, vacuum used and $196 total charged
- AC repair delayed four weeks by missed appointments and wrong diagnosis
- Charged $1088 for code upgrades on AC coil, house barely cools
- Two claims reassigned and AC not repaired in 100 degree Houston heat
- Shower pan leak not covered, $60 deductible paid and no callback
- AC failed, it has been three weeks since I have filed claim
- Followed all claim procedures and advises reporting company to Better Business Bureau
- No AC for over a month in Virginia after multiple technician visits
- Aging A/C kept limping along with repeated repairs and new unit delayed
- AC claim denied as pre-existing after paying $148 service fee
- Dryer thermostat repair left dryer not turning on and claim denied
- Technician broke furnace part, refused to cover it despite weeks of calls
- Furnace and AC replacement dragged out July to April and still unpaid
- Pool service broke equipment and repair took two months with long holds