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DIRECTV Reviews & Complaints
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REVIEWS & COMPLAINTS3,761on USAComplaints · 1 in last 3 yrs
PHONE800-531-5000Customer service
WEBSITEdirectv.com
HEADQUARTERSEl Segundo, CA
PROFILE CHECKED2026-11-01
Reviews & Complaints on USAComplaints
3,761 complaints on USAComplaints, including 1 published in the last three years.
- Charged $75 to Repair Dish Installed With Missing Bolts
- Fifth RCA Receiver Older Than the Original Equipment
- $480 Debited as Contract Break Fee After One Missed Payment
- Dozens of Unordered Pay-Per-View Movies Billed to My Account
- Service Cut Off After Two Weeks Over Prior Tenants' Bills
- Bills Over $100 Instead of $70 Plus Collection Agency Letters
- Repeated Overcharges Despite Blocks Put on Our Sets
- Still Billed Monthly After Cancelling Service and Moving
- Promised HBO and Cinemax for $8 but billed $22
- Collections for early termination fees after DSL service closed
- Summons Received Over Smart Card Reader Bought and Discarded
- Hundreds Charged for Pay Per View Movies We Never Ordered
- Billed $54 after cancelling and sent to collections
- Billed $157 for dish never installed and service cut off
- Installation fee rebate never received, receiver stopped working
- Unauthorized Debit Card Charge Over $250 After Cancelling Service
- Customer Service Outsourced to India While Prices Were Raised
- Charged the $26.50 One-Time Fee Three Times Plus Bank Fees
- Free Local Channels Offer Was Only a One-Month Preview
- Collection Notice for $88.10 After Installation Was Removed