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DIRECTV Reviews & Complaints
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REVIEWS & COMPLAINTS3,761on USAComplaints · 1 in last 3 yrs
PHONE800-531-5000Customer service
WEBSITEdirectv.com
HEADQUARTERSEl Segundo, CA
PROFILE CHECKED2026-11-01
Reviews & Complaints on USAComplaints
3,761 complaints on USAComplaints, including 1 published in the last three years.
- Still Billed Monthly Two Years After Terminating Service
- Collection Notice Arrived One Week After Last Monthly Bill
- Collection Notice for $133.48 Five Years After Service Ended
- Charged $5 fee after automated call said to phone support
- Dead access cards and billing after certified disconnect letter
- Billed over $200 six months after cancelling programming
- Poor satellite signal and $150 fee to disconnect service
- Satellite install problems, buried cable and $150 service fee
- Signal outages, disputed new $46.99 charge and $15 late fee
- Charged for months after cancelling broadband internet service
- Collection notice arrived same day as final bill after cancelling
- Defective receiver and missed visit lead to $300 cancel fee
- Free AOL Offer Paperwork Never Sent Despite Repeated Calls
- Satellite Dish Never Installed and Credit Refused After Months
- Charges for Cancelled DSL Account Cost Me Nearly $600
- Months Without Local Channels or HBO After Kroger Promotion
- Told Philippine Channels Were Offered, Then Held to One Year
- Billed $101.56 for Movie Orders We Never Watched
- NFL Sunday Ticket Blacked Out, $128 Refund Refused
- Receiver and Pay-Per-View Cut Off, Prices Too High