Usacomplaints.com » Shops, Products, Services » Complaint / Review: Directv - Dozens of Unordered Pay-Per-View Movies Billed to My Account. #79259

Complaint / Review
Directv
Dozens of Unordered Pay-Per-View Movies Billed to My Account

I had Directv for over a year and never had a problem, but about six months ago, when I got my bill, there were over 10 porn movies charged to my account. I called and told them there had to be a mistake, but they were extremely rude and said that I had to have ordered them.

The next month it happened again, and most of the movies were ordered when I was at work. My wife called them this time, but the operator told her that she needed to keep an eye on me because apparently I was ordering them behind her back.

We went on vacation for 3 months, and I decided to unhook the satellite while we were gone to see what would happen. We were gone for 2 weeks, but when we got the bill there were over 30 movies charged, and most of them were from when we were gone. No one has a key to our house, and the satellite was still disconnected. I quickly canceled our service.

We have since switched to local cable, which also has pay-per-view porn, and have not had any problems. I have also talked to other people in my community who have had the same problem with DirecTV. I believe it is a scam, because how can you prove you didn't order them? You either have to pay up or else.


Offender: Directv

Country: USA   State: Arizona   City: Phoenix
Address: 1820 East Sky Harbor Circle

Category: Shops, Products, Services

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