I have had direct tv for over 5 years and what a rippoff they
have become, Tellemarketers call and promised hbo and cinemax for only 8 dollars a month, for both i asked repeatedly to make sure yes they said and i said sure for 8 bucks a month for both i got the bill and they were 22 dollars for both, direct tv refused to do anything about it. And charged me a cancellation fee to have them turn off the hbo and cinemax.
Recently i had my reciever go bad and they said that we will send you a reciever for 30 dollars.
The reciever arrived and didnt work so they said we will have to send out a service rep to fix it and i would be billed if the reciever was good but not billed if it wasnt, the service rep said the reciever was bad and gave us a new one. Then the bill came showing charges for the service rep and a 1 year contract that i never agreed to.in december i sent them 40 dollars of a 75 dollar bill. They turned off my service 1 week later.
Then they have this underhanded way of leaving 7 bogus channels on and charging you 5 dollars a month for that and they dont tell you about the so called basic service.
I spend about 3 hours a month trying to straignten things out with direct tv. And you get poor customer service a phone number that wont let you talk to a human
all i can say is watch out for DIRECT TV
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