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DIRECTV Reviews & Complaints
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REVIEWS & COMPLAINTS3,761on USAComplaints · 1 in last 3 yrs
PHONE800-531-5000Customer service
WEBSITEdirectv.com
HEADQUARTERSEl Segundo, CA
PROFILE CHECKED2026-11-01
Reviews & Complaints on USAComplaints
3,761 complaints on USAComplaints, including 1 published in the last three years.
- Installer No-Show Three Times After Mover's Connect Request
- Quoted $29.99 Programming for Three Rooms, First Bill Was $40
- Three Day Installation, Repeated Outages, Only $1.03 Credit
- Billed $64 for Unordered Package, Free DVR Charged Anyway
- Promised $39.99 Monthly After Rebate but Billed Full $49.99
- Check Card Charged $176.60 After Cancelling Without Permission
- Three Installations in a Week, Wrong Pricing, Two Year Contract
- Installation Cancelled Over Disputed Debt After $219 Payment
- Billed $283.14 for Two Year Contract Never Disclosed in Ad
- Promised Credits Never Posted, Dish Not Moved After Tech Visits
- Bank Debited $146.66 Early Including $100 Cancellation Fee
- Receiver Bought for Nearly $400 but $100 Termination Fee Taken
- Constant Billing Errors and Early Termination Fee Fight
- Programming Package Billed $30 Over Quote, Credits Missing
- Over $200 Taken From Bank for Final Bill After Cancelling
- Free 30 Day Trial Denied and Billed $142.81 After Cancelling
- Two Year Contract Extended Each Time Defective DVR Was Replaced
- Unexpected $339 Internet Equipment Charge on My Credit Card
- Daily Collection Calls After Cancelling and Returning Equipment
- HD Access Channels Shown Online Missing From Family Package