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REVIEWS & COMPLAINTS1,313on USAComplaints · 1 in last 3 yrs
WEBSITEdell.com
HEADQUARTERSRound Rock, TX
PROFILE CHECKED2026-10-16figures from other sites seen 2026-10-19
Reviews & Complaints on USAComplaints
1,313 complaints on USAComplaints, including 1 published in the last three years.
- Hard drive failed and Windows cannot be activated after replacement
- NO REPLAY - Inspiron
- Worst laptop provider with no product, service or support
- Loyalty program promo cards not received on two purchases
- Gift card balance showed zero after battery return, then expired
- Software download purchase
- Silverlight download problem and unhelpful phone support
- Christmas gift computer order not deliverable until next year
- They suck!
- Bait and Switch Ads
- Better Business Bureau marked 14z complaint resolved after $100 offer
- Technical support
- Doorbuster order replaced after a week and support refused to help
- Oversold 14z offer upgraded to Inspiron 15 and call dropped
- Black Friday 14z order replaced by a heavier laptop, refusals to fix
- Cancelled 14z order replaced with unrequested Inspiron 15 order
- Half-price Black Friday 14z order swapped for Inspiron 15 by email
- Persistent connection error and repeated repairs on a one-year-old Inspiron
- Fraudulent charge on my card and over fifteen transfers with no resolution
- All-in-one monitor cuts off and service appointment trouble