Independent profile. Not owned, sponsored or endorsed by Dell.
Dell Reviews, Complaints & Contacts
← Back to the full Dell profile
REVIEWS & COMPLAINTS1,313on USAComplaints · 1 in last 3 yrs
WEBSITEdell.com
HEADQUARTERSRound Rock, TX
PROFILE CHECKED2026-10-16figures from other sites seen 2026-10-19
Reviews & Complaints on USAComplaints
1,313 complaints on USAComplaints, including 1 published in the last three years.
- Three ultrabooks stuck at the Dell logo after shutdown
- Inspiron 1720 blue screens and refund promise broken
- Consumer Report
- Limited selection, uncompetitive prices and a restocking fee
- Computer - desktop compute
- Warranty Scam
- Inspiron replacement failed and three-year warranty disputed
- Warranty sold by phone did not match what was promised
- Lost repair computer found late and repair bill disputed
- Quick on-site repair visit within three days
- Alienware battery unavailable and warranty ended after three months
- Warranty refused unless buying software package for software-caused fault
- Oken laptop
- Bad sound card, scripted support and suspicious late-night call
- Replacement laptop also faulty after six visits to the shop
- Alienware M14x speakers still unfixed after three months and six part swaps
- Recovery disk refused after virus wiped the hard drive
- Repeated dropped support calls despite extended warranties
- Long hold times for an ink replacement question
- Consumer Report