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REVIEWS & COMPLAINTS1,313on USAComplaints · 1 in last 3 yrs
WEBSITEdell.com
HEADQUARTERSRound Rock, TX
PROFILE CHECKED2026-10-16figures from other sites seen 2026-10-19
Reviews & Complaints on USAComplaints
1,313 complaints on USAComplaints, including 1 published in the last three years.
- Not what you are expecting from such a large company
- Promised Technician Visit Never Happened for Failed CD-ROM Drive
- Refurbished Replacement Laptop Worth Far Less Than Original
- Six Days to Change Order and Unreachable Phone Support
- Replacement Computers Never Arrived and Refund Still Pending
- Riped me off
- Late Shipment, Missing Rebate and No Tech Support Response
- Constant freezes, unresponsive support and costly music package
- Late shipping, missing rebate form and no warranty support response
- Notebook shipped with 2 GB hard drive instead of paid-for 4 GB
- Faulty modem, unanswered support requests and double billing for music
- Laptop delivered with wrong screen and compensation refused
- Hell on Consumers