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REVIEWS & COMPLAINTS1,313on USAComplaints · 1 in last 3 yrs
WEBSITEdell.com
HEADQUARTERSRound Rock, TX
PROFILE CHECKED2026-10-16figures from other sites seen 2026-10-19
Reviews & Complaints on USAComplaints
1,313 complaints on USAComplaints, including 1 published in the last three years.
- Extended warranty denied coverage for screen, battery and adapter
- Terrible Service
- Intel Widi stopped working after Windows 8 upgrade and no support
- Defective replacement motherboard and weeks without a computer
- Credit score 582 rejected for financing an $881 computer
- Slow new Windows 8 computer and hard-to-understand support
- New computer battery charges only to 62 percent overnight
- Motherboard replacement delayed by repeated scheduling conflicts
- Hours on phone with no fix and no help from resolution team
- Next-day charger delivery became weeks and wrong delivery address
- Not Much Better Than A Scamme
- Great Company
- Laptop purchased does not boot at all
- Expedited shipping paid for but computer not shipped within days
- Consumer Report
- Hours on the phone to get a repair ticket for new laptop
- R 20 000 laptop will not switch on and call centre delays
- Customer service passed me around and restocking fee on new Inspiron
- Alienware gaming laptop unrepairable after six repair center visits
- Reconditioned computers failed and charity clinic left without repairs