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Comcast / Xfinity Reviews & Complaints
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REVIEWS & COMPLAINTS1,248on USAComplaints · none in last 3 yrs · latest 2015
WEBSITExfinity.com
HEADQUARTERSPhiladelphia, PA
PROFILE CHECKED2026-10-19
Reviews & Complaints on USAComplaints
USAComplaints currently maintains 1,248 historical complaints about Comcast / Xfinity, published between 2001 and 2015. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.
- Billing and Equipment Return Errors All Went Against the Customer
- Billing Confusion After Switching to Business Internet and Bundle
- Repeated Internet Outages and Long Support Waits
- Cable Takeover, Double Billing and On Demand Failures
- Sold Triple Package With Unneeded Router and Fewer Services Than Promised
- Landline Dead for Weeks and Phone Shut Off for Non-Payment
- Wall Damaged by Installer and Escalation Ignored for Eight Months
- Promised $159.95 Package but Bills Run $275 to $325
- Charged Five Months for an Extra Cable Box
- Same Movies Repeated Every Two Days on LMN
- Triple Play Never Worked and Bill Jumped to $349
- Charged $100 for Old Modem Taken by Technician
- Services Constantly Failing and Manager Asked About Expectations
- Missed Service Appointment and No Phone During Internet Outage
- Triple Play Problems and Unreliable Service in Georgia
- Unreliable Internet and TV Service Despite Follow-Up Calls
- VOIP Number Receiving Constant Sales Calls After Signing Up
- Charged After Cancelling Auto Draft, Causing Overdraft
- Recurring TV Picture Problems and Many Technician Visits Unresolved
- Billed After Cancelling Service and Returning Equipment