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Comcast / Xfinity Reviews & Complaints
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REVIEWS & COMPLAINTS1,248on USAComplaints · none in last 3 yrs · latest 2015
WEBSITExfinity.com
HEADQUARTERSPhiladelphia, PA
PROFILE CHECKED2026-10-19
Reviews & Complaints on USAComplaints
USAComplaints currently maintains 1,248 historical complaints about Comcast / Xfinity, published between 2001 and 2015. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.
- $225 Rebate Never Received After Signing Up
- Old Overdue Balance After Payment Posted to Wrong Account
- Lost Packets and Email Access Problems After SmartZone Rollout
- Charged for Pay-Per-View Movies Never Ordered
- Wireless Router Installation Fee Dispute Over Quoted Price
- Digital Bundle Channels Removed and Fees Raised
- Technicians and Supervisor Failed to Show for Three Months
- Business Outage Leaves Credit Cards and Security Cameras Down
- Triple Play Promo Prices Rose After Three Bills
- Rude Customer Service Representative During Collect Call Problem
- Late Fee on Automatic Payment and Sudden Price Increase
- Four Phone Service Outages in Two Months Hurt Business
- Told Pre-Bury Was Free Then Quoted $3,500
- Late Installers, Rude Staff and High Cost
- Confusing Install Fees and Prorated Charges on First Bills
- Five Missed or Incomplete Installation Appointments
- Same Old Movies Repeated Across Premium Channels
- Double Charge After Failed Online Payment
- Wrongly Placed a Bad Mark on My Credit Report
- Billed for Six Cable Boxes After Digital Upgrade