Usacomplaints.com » Miscellaneous » Complaint / Review: Comcast - Billed for pay per view porn movies that were never ordered-3 years worth Boston massachusetts. #422206

Complaint / Review
Comcast
Billed for pay per view porn movies that were never ordered-3 years worth Boston massachusetts

Just realized that pay per view porn movies are on my Comcast cable bill. After further investigation, they have been hitting my bill every month for almost 3 years! Wife pays the bill on-line and had not realized the increase. Most of the time these are ordered I am not home (at work).. Wife would be asleep with kids.
Comcast is telling me that it is impossible to steal cable however a woman in the technical dept. Told me that it is indeed possible. I live in a town house and Comcast admitted to me that the occupant two homes over from mine (one building) has "a lot" of porn activity. The cable wires go through the
length of the building so he has access to my wires but Comcast says even if he "spliced" off my line he would only receive basic cable and would not be able to order ppv.
I am more frustrated of the security breach than the money! The total right now is over $1,200.00 They say they are going to reimburse me $500.00 as a credit. That's it? Help.


Offender: Comcast

Country: USA   State: Nationwide
Address: Po Box 196 Newark, New Jersey 07101

Category: Miscellaneous

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