Comcast / Xfinity Reviews & Complaints

Reviews & Complaints on USAComplaints

USAComplaints currently maintains 1,248 historical complaints about Comcast / Xfinity, published between 2001 and 2015. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.

• Overcharge not removed from balance and disconnection threatenedPublished Aug 10, 2009 · Historical consumer allegation
• Recurring TV guide problems and request for repairPublished Aug 8, 2009 · Historical consumer allegation
• Good service for five years with fast internet and nice staffPublished Aug 7, 2009 · Historical consumer allegation
• Hours on the phone every day without any resolutionPublished Aug 3, 2009 · Historical consumer allegation
• Cable box deauthorized hours after installation and support unhelpfulPublished Aug 3, 2009 · Historical consumer allegation
• Circuit City promotion rate not recorded and rebates deniedPublished Aug 1, 2009 · Historical consumer allegation
• Cable technician no-shows and demand to return a box never receivedPublished Jul 31, 2009 · Historical consumer allegation
• Rude phone agent and technician missed the two-to-five windowPublished Jul 28, 2009 · Historical consumer allegation
• Seven missed technician appointments over four weeks of cable outagePublished Jul 28, 2009 · Historical consumer allegation
• Thanks for restoring service quickly after digital upgrade problemPublished Jul 27, 2009 · Historical consumer allegation
• Fast internet and easy setup on the west coastPublished Jul 27, 2009 · Historical consumer allegation
• Van sideswiped parked car and left the scene, damage claim stalledPublished Jul 26, 2009 · Historical consumer allegation
• No email service since transferring service 12 days agoPublished Jul 23, 2009 · Historical consumer allegation
• Missed appointment forces ten-day wait for internet installationPublished Jul 23, 2009 · Historical consumer allegation
• Intermittent internet, cable outage and unreachable supportPublished Jul 22, 2009 · Historical consumer allegation
• Phone menu runs in circles and bills wrongly show past duePublished Jul 22, 2009 · Historical consumer allegation
• Rude customer service when asked to keep service against DirecTV offerPublished Jul 21, 2009 · Historical consumer allegation
• Lost payment after double auto-billing, now sent to collectionsPublished Jul 21, 2009 · Historical consumer allegation
• Beehive nesting in cable box on property after cancelling servicePublished Jul 20, 2009 · Historical consumer allegation
• Monthly bills keep changing and a service fee for repairsPublished Jul 20, 2009 · Historical consumer allegation