On July 7 I have an appointment with Comcast to have a service for cable. But no one came, my wife called Comcast, Patty said we had no appt. This date. So she make another appt. On July 10th, still I waited but no one came. My wife called again and Comcast set another appt on July 14th and that's the only time the technician came. So, I explain to the technician how I feel what happened. Before then, I talked to Comcast I was going to cancel I believe it was on the 13th. That time the Comcast office in Stockton was telling me, I have a box that was not been return. And this is the start of the problem I'm talking now. I do not have that box. I have one box which I pick it up in the office Stockton branch. So, please help me. I just received the letter from Comcast demanding to return that box. How can I return the box that I don't have it, if I don't return within 10 days I will be charged for un - return equipment.
SAm... From Stockton, CA.
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