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Comcast / Xfinity Reviews & Complaints
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REVIEWS & COMPLAINTS1,248on USAComplaints · none in last 3 yrs · latest 2015
WEBSITExfinity.com
HEADQUARTERSPhiladelphia, PA
PROFILE CHECKED2026-10-19
Reviews & Complaints on USAComplaints
USAComplaints currently maintains 1,248 historical complaints about Comcast / Xfinity, published between 2001 and 2015. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.
- Repeatedly Lied To and Technician No Shows
- Billed After Cancellation Despite No Record of Cancel Request
- Sales Rep Says Comcast Hands Out and Sells Customer Information
- Late Technician, Unwaived Fee and Incorrect Bills
- Refuses to refund balance
- Channels Removed From Package Without Notice and Moved to Extra Cost
- Cannot Reach Anyone by Phone When Service Fails
- Modem Lease Price Raised Without Notice and Rude Rep
- No Monthly Bills Sent Then Charged Late and Reconnection Fees
- Did not honor package deal offered
- Technician Damaged Cable and Service Visit Rescheduled Without Notice
- Bait and Switch Channel Upgrade Terms Changed After Signing
- Promised Credit Never Applied and Bill Higher Than Agreed
- Higher Rates After Move and Long Retention Department Wait
- Never Received Rebate
- Triple Play $200 Rebate Never Received After Months
- Online Bill Payment Showed Error but Charged Twice
- Free Norton Software Damaged My Computer
- Representative Threatened Police Report Over Supervisor Request and Cancelled Appointment
- Blurry picture, missing channels and signal drops on digital cable