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Comcast / Xfinity Reviews & Complaints
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REVIEWS & COMPLAINTS1,248on USAComplaints · none in last 3 yrs · latest 2015
WEBSITExfinity.com
HEADQUARTERSPhiladelphia, PA
PROFILE CHECKED2026-10-19
Reviews & Complaints on USAComplaints
USAComplaints currently maintains 1,248 historical complaints about Comcast / Xfinity, published between 2001 and 2015. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.
- Promised Free 90 Days and No Charge Service Call Then Billed
- Early Withdrawal, Double Install Fee and Unauthorized Extra Charge
- Ex-Girlfriend Canceled Account and Wiped Out My Business Email
- Dealt With Child Instead of Adult Account Holder
- Unauthorized Charges to Savings Account of Non-Customer
- Repeated Billing Errors and Promised Credit Never Applied
- Doesn't honor signed contracts
- Amazon Rebate Denied After Requirements Changed to Three Bills
- Promised Digital Equipment Never Arrived and Required for Service
- Forced Digital Adapter Install and Conflicting Answers From 12 Calls
- Told Exchange Would Be Free but Had to Upgrade for TV
- Triple Play Bill Far Above Quoted Price and Disputed Movie Orders
- Monopoly Pricing and Required Digital Adapters Complaint
- Wrong HD Box Installed and Conflicting Equipment Prices
- Phone Service Fails Every Time It Rains After Repairs
- Business Internet Down Every Afternoon and Repair Visits Never Show
- Rip Off, HD TVs Unusable Without Renting Expensive Equipment
- Alleged Hidden Download Limit Despite Unlimited Internet Claims
- Paid Telephone Service Keeps Failing After Repairs
- Lousy picture quality on HD - digital cable service