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Comcast / Xfinity Reviews & Complaints
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REVIEWS & COMPLAINTS1,248on USAComplaints · none in last 3 yrs · latest 2015
WEBSITExfinity.com
HEADQUARTERSPhiladelphia, PA
PROFILE CHECKED2026-10-19
Reviews & Complaints on USAComplaints
USAComplaints currently maintains 1,248 historical complaints about Comcast / Xfinity, published between 2001 and 2015. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.
- Receiver Boxes Drop Sound and Turn On Closed Captioning
- Weak Signal on Channels 702 and 707 After Multiple Technician Visits
- Twelve Channels Dropped Unless Tenants Pay for Set Top Box
- Executive Service Rep Called Back Within Hours of Online Review
- Two Months and Eight Calls Without Billing Resolution
- Billed After Cancellation and Account Sent to Collections
- Quoted $42.95 Internet Price Raised to $61.95 After Install
- Alleged Deceptive Billing Under Kansas Attorney General Investigation
- Eight Weeks of Lost Packets on Phone and Internet Service
- Cannot Reach Customer Service to Change Package
- New Install Rescheduled, Technician No Show and No Call
- Free Digital Box Cost $30.17 After Shipping and Kit Fees
- Internet Access Fails on Work Laptop and Calls Keep Disconnecting
- Billing Address Privacy, Rented HD Equipment and High Prices
- Upgraded Internet Slower Than Advertised Speed
- On-Screen Message Pushing Digital Equipment on Basic Cable
- Rude Collection Call, Supervisor Disconnected and Labeled Account Fraud
- Travel Website Will Not Load on Comcast Cable Internet
- Promo Rate Raised to $115 and Cancellation Calls Disconnected
- Charged Modem Rental for 18 Months Then Collection Calls