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Comcast / Xfinity Reviews & Complaints
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REVIEWS & COMPLAINTS1,248on USAComplaints · none in last 3 yrs · latest 2015
WEBSITExfinity.com
HEADQUARTERSPhiladelphia, PA
PROFILE CHECKED2026-10-19
Reviews & Complaints on USAComplaints
USAComplaints currently maintains 1,248 historical complaints about Comcast / Xfinity, published between 2001 and 2015. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.
- Billing and Installation Problems Within First Two Weeks
- Commercials Inserted Mid-Program on Several Channels
- Final Bill Credit Understated After Service Discontinued
- Lightning Surge Through Cable Box Damaged Plasma Television
- Charged Over $100 for Equipment Technicians Took Away
- Triple Play Promotion Rate Expired Two Days After Signing
- International Channel Order Mishandled and Rude Service Rep
- Technician Called Home Phone Only and Never Showed for Appointment
- Told HD Package Included but HD Box Costs Extra
- Paid-Up Account Reported on Credit Report With Past Due Balance
- Service Disconnected by Technician at Wrong Address
- False Advertising: Promo Package Price Not Honored After Chat Order
- Helpful Rep Offered Next Day Technician for Slow Internet
- Conflicting Answers on Connecting DTA to Series II TiVo
- Frequent Weekend Internet Outages in The Woodlands Texas
- Unacceptable Customer Service and Request for Contact
- Confirmed Service Outage but Told to Call Back for Appointment
- Still Billed After Returning All Equipment and Ending Service
- Long Phone Waits and Late Repair Technicians
- Internet Access Fails on Work Laptop After Moving Service