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Comcast / Xfinity Reviews & Complaints
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REVIEWS & COMPLAINTS1,248on USAComplaints · none in last 3 yrs · latest 2015
WEBSITExfinity.com
HEADQUARTERSPhiladelphia, PA
PROFILE CHECKED2026-10-19
Reviews & Complaints on USAComplaints
USAComplaints currently maintains 1,248 historical complaints about Comcast / Xfinity, published between 2001 and 2015. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.
- Repeated Missed Installations and Long Lines in Richmond
- Triple Play Discount Allegedly Funded by Selling Customer Data
- Appointment Marked No One Home Despite Waiting All Afternoon
- Still Charged After Twice Canceling Cable TV
- Internet Price Higher Than Promised After First Month
- Service Shut Off After Missed Payment and Rude Manager
- Ten Channels Lost Without Notice Unless Digital Equipment Added
- Order Botched and Technician Left Without Restoring Service
- Billed After Disconnect Until Technician Picks Up Equipment
- Internet Stopped Working After Technician Visit and Cancellation
- Redemption Check Never Received After Online Request
- Digital Transport Adapter Removed HD Channels and TV Features
- $50 Service Charge Without Protection Plan and Weather Outages
- Service Canceled Three Times and Hours on the Phone
- Billing Adjustments Promised After Technician Visit Never Applied
- Technician Cancels Appointment If Home Phone Is Not Answered
- Repeated Channel Outages and Customer Service Without Callbacks
- Reps Cannot Resolve Billing Issue After Eight Calls
- Triple Play Bills Higher Than Promised $119 Monthly
- Cannot Reach Customer Service for Help