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Comcast / Xfinity Reviews & Complaints
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REVIEWS & COMPLAINTS1,248on USAComplaints · none in last 3 yrs · latest 2015
WEBSITExfinity.com
HEADQUARTERSPhiladelphia, PA
PROFILE CHECKED2026-10-19
Reviews & Complaints on USAComplaints
USAComplaints currently maintains 1,248 historical complaints about Comcast / Xfinity, published between 2001 and 2015. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.
- Phone Payment Fee Not Disclosed and Charged Twice
- Rep Refused to Discuss Lower Bill for Existing Customer
- Hours Waiting for Technician Who Never Arrived
- Video On Demand Problems and Fee for Unfixed Service Visit
- $40 Service Call Charge for Fixing Their Own Speed Problem
- Poor Signal and Slow Internet Despite Many Technician Visits
- Frequent Internet and Cable Outages With Repeated Service Visits
- Promo Rate Not Honored and Router Refund Never Received
- Over $170 Monthly for Most Basic Bundle Without Discounts
- Billing Insert in Tiny Font Hides New Fees
- M-card Failure
- Still Charged After Calling Twice to Cancel
- Told No Law Requires TV Service and Threatened Over Returned Equipment
- Two Missed Service Calls for Failed HD Converter Box
- Only Cable Provider in Area Creates Monopoly Concern
- Rude Service Reps and Difficulty Cancelling Service
- Quoted Prices Not Honored and Appointments Missed After Chat Order
- Fiber Upgrade Used Homeowner Telephone Conduit Without Permission
- Employee Called Three Times Without Authorization
- Six Months of Pixelation and Phone Problems With Little Credit