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Comcast / Xfinity Reviews & Complaints
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REVIEWS & COMPLAINTS1,248on USAComplaints · none in last 3 yrs · latest 2015
WEBSITExfinity.com
HEADQUARTERSPhiladelphia, PA
PROFILE CHECKED2026-10-19
Reviews & Complaints on USAComplaints
USAComplaints currently maintains 1,248 historical complaints about Comcast / Xfinity, published between 2001 and 2015. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.
- Charged Full Month After Cancelling Internet Service
- Bill Jumped to $731.20 After Paying $218.33 and Extra Installation Fees
- Equipment Refund Delayed and Fraudulent Account Opened in My Name
- Forced Into New 3-Year Contract or $1,400 Termination Fee When Moving
- Executive Offers Credit for Only Three of Four Months of Outages
- New Phone Number Triggered Collection Calls Meant for Previous Customer
- $250 Visa Gift Card Never Received After Two Year Agreement
- Repeated Price Increases After Phone Promises on Package Deals
- Walmart Gift Card Sales Pitch Followed by Poor Installation Support
- Treated Rudely After Moving, Service Cut Off Two Days Late
- High Modem Rental Fees and Refusal to Connect Customer Owned Modems
- Credit Check Run After Only Requesting an Online Quote
- Frequent Internet Crashes After Months of Fast Service
- Customer Service Reps Allegedly Used Insults During Overdue Bill Dispute
- No Corporate Callback for Weeks Despite Ticket Number
- Number Port Reversal Never Completed, Stuck With Sprint Contract
- Missing Cash and Ring After Installer Visit, Insulation Fee Removed
- Bill Jumped From $88 to $400 After Upgrade Installation Problems
- Missed Technician Appointment After Storm Outage
- Rate Increase Blamed on Fine Print Customer Could Not Find