Comcast employee approached me at Walmart while Christmas shopping. Gave me a 45 min. Speal as to why I should switch over to Comcast. Two things that caught me was price saving of around $20.00, better internet speed, dvr and a $150.00 gift card for Walmart for signing up.
Well the salesman was just that just a talker. Finally get installed on the Jan. 7th. The next day on the phone for 1 1/2 hours could not access e-mail, was asking for pin#, upstairs tv cable box not working. Was told they could not do anything right then they would have someone call me in 24 hours. 48 hours later I emailed them stating my problems what I have been put thru and by their guarantee to respond back within 24 hours.
Not... 3 days later I switch back to my original cable company. Their crap on line saying 100% satisfaction guarantee by their vice president is a line of (Inappropriate Content Removed). When I called to cancel today the service lady apologized over and over again, but that doesn't replace my time and aggravation for all the hassle. I will research a lot more if I decide to switch over to a company that gives you nothing but hot air and below par service..
0 comments