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Comcast / Xfinity Reviews & Complaints
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REVIEWS & COMPLAINTS1,248on USAComplaints · none in last 3 yrs · latest 2015
WEBSITExfinity.com
HEADQUARTERSPhiladelphia, PA
PROFILE CHECKED2026-10-19
Reviews & Complaints on USAComplaints
USAComplaints currently maintains 1,248 historical complaints about Comcast / Xfinity, published between 2001 and 2015. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.
- Promised Phone Number and TV Stations Not Delivered After Switching
- Card Update Delays Autopay and Costs $250 Gift Card Promotion
- Dropped Comcast Within First Week After Lies About Prices
- Customer Service Disconnects and Constantly Changing Bills
- Billed $450 for Equipment Already Returned to Service Center
- Broken Cable Boxes, Inconsistent Bills and Missed Technician Visits
- Underground 200ft Cable Order Cancelled Without Explanation
- UNDERGROUND - comcast
- Disrespectful Rep Cancelled All Service After Bill Jumped $100
- Unrequested DVR Charge and Promised Free Router Never Sent
- Refund of $70 Credit Balance Will Take Six to Eight Weeks
- Repeated Billing Discrepancies and Price Increases After Quoted Rates
- Payment Applied to Wrong Account and Service Shut Off
- Service Appointments Cancelled Over Claims of No Gate and Nobody Home
- Bandwidth Caps Hidden in Fine Print of Xfinity Internet Plans
- Four Calls and Hours on Hold Without Resolution
- Declined Payment Led to $40 in Fees After Mistyped Bank Number
- Billed Over $1,040 for Equipment Picked Up After Cancelling
- Portland Cable Package Over $80 Monthly, Antenna Alternative Suggested
- Overpaid $580.46 and Refund Delayed Until Late February