From the September my TV and internet service has been off and on almost daliy. I have been calling Comcast at least weekly about the problem. Well it is two pages of all the problems I had dealing with Comcast during that 4 month period and I am sure many of you have been there anyway so there is no need to go thru the whole nightmare.
Last week I gave up and filed a complaint with the state of Florida, I few days later a women from Comcast called me Christina Mojica called and gave me her name and then mumbled something and just twos were clear and it was "Comcast Executive"
To her credit she listened to me for the at least ten minutes that it took me to list all of the problems I was having with my Comcast service. When I was done she explained that she could only compensate me for 3 of the 4 months I had had countless problems with them. She explained that there was not any record of me calling about service problems in Oct.
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