Last week they lied and said they couldn't get in our gate and we don't have a gate. This week they cancelled the service appointment because they said they called three times and we weren't home which was also a lie. It is nearly an impossibility to get a live person on the phone and when you do they want to keep selling services not to solve problems. I am going to deduct my hourly pay rate from my bill—why am I worthless—all day and we still haven't seen the serviceman. Why does the FCC allow them so much power?
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