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Comcast / Xfinity Reviews & Complaints
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REVIEWS & COMPLAINTS1,248on USAComplaints · none in last 3 yrs · latest 2015
WEBSITExfinity.com
HEADQUARTERSPhiladelphia, PA
PROFILE CHECKED2026-10-19
Reviews & Complaints on USAComplaints
USAComplaints currently maintains 1,248 historical complaints about Comcast / Xfinity, published between 2001 and 2015. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.
- Repeated Overbilling Despite Promises to Restore the $99 Plan
- Router Dropouts, Speeds Far Below 20 Mbps and Missed Appointments
- Billed for Extra TV and Internet After Modem Replacement
- Monthly Increases Without Notice Despite Agreed Contract Amount
- Quoted $19.99 Internet Price but Billed Much More
- Charged Different Amount Than Authorized by Check by Phone
- Service Disconnected Without Authorization and Possible ID Breach Concern
- Technician Appointment Cancelled Because Phone Was Not Working
- Gouging, Scamming and Unnecessary Charges for Basic Channels
- Conflicting Bills and Double Charges After Moving From PA to MN
- Long Waits, Phone Rate Jump and Online Rep Gave Wrong Payment Advice
- Poor Signal Quality for 11 Years and Equipment Charges After Cancelling
- Gift Card Promise Never Paid After Eight Months of Excuses
- $240 Payment Taken Without Approval and Refund Refused
- Two Weeks Without Internet or TV After Moving and Endless Calls
- Technician Pulled Wires After Equipment Pickup, Phone and Internet Down
- Service Cut From Pole After Late $40 Payment and Not Restored
- Mixed-Up Bills Across Cable and Internet Accounts for Three Months
- No Service After Move, Missed Visit and Collections Call Over Equipment
- Bill Jumped to Almost $600 and Services Cut Despite BBB Promise