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Comcast / Xfinity Reviews & Complaints
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REVIEWS & COMPLAINTS1,248on USAComplaints · none in last 3 yrs · latest 2015
WEBSITExfinity.com
HEADQUARTERSPhiladelphia, PA
PROFILE CHECKED2026-10-19
Reviews & Complaints on USAComplaints
USAComplaints currently maintains 1,248 historical complaints about Comcast / Xfinity, published between 2001 and 2015. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.
- Order Confirmation Pricing Not Honored and Bill Far Above Quote
- Late Installer, Missed Appointments and Hours on Hold After Moving
- Service Refused Because Provider Says Building Does Not Exist
- Charged for Mistaken Pay Per View Event for Three Months
- Cable and Internet Outage for 10 Days With No Fix
- Double-Billed $19.95 for XFinity WiFi Pass and Refund Refused
- Billed After Equipment Return Request Despite Supervisor Assurances
- Charged for Internet Never Working and Credit Damaged After Moving
- Hang-Ups, Long Waits for a Supervisor and Poor Phone Support
- Five Calls Dropped Until Mentioning New Service to Pay Old Bill
- Billed During Two Week Outage and Claims About Redirected Vehix Site
- Internet Application Refused Over $669 Debt From Identity Use by Another Person
- Told Check Was Bad and Owes $74.64 After Poor Service
- Poor Service and Troubleshooting That Does Not Fix the Issue
- Contractor Error Left Customer Without Phone for Three Months
- Elderly Mother's Phone Out for Five Days and 45 Minute Hold
- Charged $130 and Told 60 Days Past Due After Three Days
- Moving Out of Apartment Because Only One Cable Provider Is Allowed
- Sister's Service Disconnected During Pole Work and Five Day Wait for Repair
- Billed Twice for Internet After Cancelling Services