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Comcast / Xfinity Reviews & Complaints
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REVIEWS & COMPLAINTS1,248on USAComplaints · none in last 3 yrs · latest 2015
WEBSITExfinity.com
HEADQUARTERSPhiladelphia, PA
PROFILE CHECKED2026-10-19
Reviews & Complaints on USAComplaints
USAComplaints currently maintains 1,248 historical complaints about Comcast / Xfinity, published between 2001 and 2015. No approved complaints have been published on this site during the last three years. For a current reputation snapshot, see the independent sources on the full company profile.
- Missed Technician Appointments Three Weekends and a $242.67 Bill
- Cable Left on Property Damaged Backhoe and Truck With No Response
- Missed Installer, Phone Number Problems and Billing Confusion During Transfer
- Broken Promise of Free Showtime Trial After HBO Trial
- Used Equipment, No-Show Technician and Pushy Sale of Support Package
- Charged $310 for Leased Equipment After Moving Within Florida
- Service Interruptions, Higher Bill and Delayed $250 Gift Card
- Double Charged Credit Card, Refund Never Issued and Botched Installation
- Refund Refused for $320 in Charges for Extra On Demand Box
- Free TCM Movies Turned Paid, Unexplained Long Distance Bills, Missing Gift Card
- Prices Rise Without Notice and Customer Service Cannot Help
- Cannot Seem to Take Care of the Needs of Handicapped Customers
- Charged $30 to Run New Cable From Street to Home
- Customer Will Never Use the Provider Again and Rates Service Zero
- Modem Needs Daily Unplugging and Service Is Garbage After Six Months
- Outsourced Support, Equipment Breaking After Install and Poor Internet
- Hold Times of 30 Minutes or More Every Time I Call
- Previous Tenant's Unpaid Bill Placed on New Customer Account
- Late Home Visits, Charged for Six Boxes and Missing Credits
- Locked Into 3-Year Agreement but Service Unavailable at New Address