This is Ambuja. Yesterday, Jan 11th 20:14 IST, my husband received a transaction SMS from Citibank that "97USD was spent on your credit card (Personal Information Removed) on 11-JAN-13 at CLKBANK*COM DOWNLOAD. Final FX rates and charges are applicable"
Me and my husband have not used our credit card and have not done any transaction or purchase from this site.
We immediately called Citibank customer care and informed about this transaction. We requested them to stop this payment. But they informed us that they shall take the complaint when the CLKBANK Company approach CITI BANK for payment.
CITI BANK is providing a reason that the transaction might be initiated recurringly by the CLKBANK.com. Right now CITI BANK has taken two requests from mine.
1. Deny any subsequent transaction raised by CLKBANK*COM
2. Stop the activity of the credit card (Personal Information Removed)
3. Close the credit card and reissue a new Credit Card for my Husband so that old details cannot be used any further
I want the 97 USD transaction to be reversed as this is a fraudulent transaction done without our knowledge
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