They have the worst customer service I have ever experienced! I have been dealing with them to get my money for almost 2 months now and still have no sign of it. Every time I call, which is literally 2 times a week, they tell me they cannot do anything and basically that I am out of luck, but they will send it to their IT department.
It has been sent there 6 times now and still no resolution, and all they can do is send it there. I will never bank or use Citi again! If I could give a worse rating than this, I would.
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