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Citibank Reviews & Complaints
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REVIEWS & COMPLAINTS929on USAComplaints · 3 in last 3 yrs
WEBSITEciti.com
HEADQUARTERSNew York, NY
PROFILE CHECKED2026-10-19
Reviews & Complaints on USAComplaints
929 complaints on USAComplaints, including 3 published in the last three years.
- $20 Annual Fee Charged Despite Promised Waiver for Gas Purchases
- Rude Phone Rep After Wrong Charge Returned to Closed Card
- Disability Claim Denied Over Form Reported Never Received
- Automatic Payment Bank Number Changed, $58 Penalty on $40 Bill
- Fraudulent $119.95 Charge Not Removed Despite Fraud Report
- Credit Card Interest Raised From Under 10 to 22 Percent
- Monthly $15 Service Charge Despite Direct Deposit Since 1995
- Credit Protection Fees Billed After Cancelling the Card
- Late Fee Charged After Online Payment Made on Due Date
- Mortgage Account Changed by Non-Owner and Payments Misapplied
- Foreclosure Completed While Loan Modification Papers Sat Unreviewed
- Simplicity Visa No Late Fee Offer Hides Penalty Interest Rate
- Disputed Settlement Payment and Daily Collection Calls
- Interest Rate Tripled to 31.49 Percent After One Late Payment
- Unbilled Non-Usage Fees Sent to Collections for $400
- Billed Five Years After Cancelling a Maintenance Agreement
- Never Told of Loss Mitigation Before Filing Chapter 13
- $5000 Extra Principal Payment Partly Applied to Monthly Note
- Closed 2001 Account Misreported as 120-Day Delinquent
- Charged $29 Fee for Mailing a Nine Cent Refund Check