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Citibank Reviews & Complaints
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REVIEWS & COMPLAINTS929on USAComplaints · 3 in last 3 yrs
WEBSITEciti.com
HEADQUARTERSNew York, NY
PROFILE CHECKED2026-10-19
Reviews & Complaints on USAComplaints
929 complaints on USAComplaints, including 3 published in the last three years.
- Broken subwoofer reward, 19,500 points not refunded
- Debt management plan accepted, then dropped two weeks later
- Fraudulent Fasthosts charges allowed twice, refund never came
- Foreclosure on divorce-awarded home blocks my new home loan
- Loan modification offer requires paying over $30,000
- $500 rate-lock fee not refunded after refinance declined
- 3% foreign exchange fee on PayPal Hong Kong purchase
- Harassing calls to pay mortgage before the 15th, never late
- Online banking blocked until a PIN arrives by mail
- Gas Card Account Never Reported to Credit Bureaus as Promised
- Collectors pursued me for debt of a different person, Australia
- Short sale blocked by $20,000 demand to release second lien
- Late fees on $2300 of purchases grew into $3500 debt
- Bill pay sent $25,158.00 instead of $251.58, refund missing
- Told credit unacceptable to keep card despite perfect payments
- Brooklyn loft lease rescinded, first, last and deposit kept
- Credit Report Lists Joint Debt With Ex of 20 Years
- Interest rate raised from 5.99% to 21.99% across the board
- Auction set for early April before guaranteed May 15 sale
- Interest rate raised to 21.99% with two conflicting APR formulas