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Citibank Reviews & Complaints
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REVIEWS & COMPLAINTS929on USAComplaints · 3 in last 3 yrs
WEBSITEciti.com
HEADQUARTERSNew York, NY
PROFILE CHECKED2026-10-19
Reviews & Complaints on USAComplaints
929 complaints on USAComplaints, including 3 published in the last three years.
- Rate Jumped From 12.08% to 21.99% Despite No Late Payments
- Interest Rate Jumped From 12.08% to 23.99% on Card
- 7-11 ATM dispensed only $240 of $400 withdrawn in 2007
- Lifetime No-Fee Card Cancelled After 16 Years Living Overseas
- Excess flood insurance demanded and foreclosure letters sent
- Late charge, phone payment fee and no hardship help offered
- Force-placed insurance of $5,174.00 paid from my escrow account
- Short sale advice conflicted as condo entered foreclosure
- Late fees and credit report marks despite multiple payments
- Charged $39.90 instead of advertised $9.95 for RegCure software
- Online access restricted after hack, then $14.95 phone fee
- Business card refused $5297 settlement, full payment demanded
- Hardship packet ignored and $1,000 payment refused
- Zero-interest bundle plan hid extra monthly charges
- Missed payment claim contradicted bank records, so I refinanced
- Interest rate changes monthly and credit line raised unasked
- Loan modification runaround and told to sell home
- ACH payment posted late and $39 late fee not waived
- Home Depot card rates raised after bank took bailout money
- ThankYou points valued at $800 on 1099-MISC but worth $250