We requested help from CitiMortgage to complete a short sale of our client's property located in Denver, Colorado. Everything was complete. The short sale package included all documents requested by CitiMortgage to complete the package and approve the short sale of our client's property. We got in contact with Mr. Ruben Pea and his boss Philip Brewer, working as manager at CitiMortgage, and we requested the short sale approval.
After a month Mr. Ruben Pea called me stating that CitiMortgage wanted our client to pay $20,000 thousand dollars to CitiMortgage to release their lien, which is the second lien, since the first lien holder, another respectable financial institution, accepted the short sale and gave us the letter of authorization.
Now our client is going to foreclosure due to CitiMortgage, since they don't want to help at all. CitiMortgage is the worst bank to deal with on pre-foreclosure sales. They don't help, and the phone almost always disconnects without being answered. It's really bad.
Ruben Pena from CitiMortgage can be reached at 866 520 5499 ext 73134. He is the Venezuelan H1B visa employee who is taking care of these issues at CitiMortgage, and his boss Philip Brewer's phone number is 816 505 6713, who probably changed his phone number since he doesn't want to be disturbed, all with bailout money.
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