To whom this may concern.
In oct. I had gotten a new qwest residential line and everything was going fine until some girl called about the custom choice package. I joined and was billed rediculous amounts of money. I paid everything and kept it current then i called to let my home # go after i started my 2nd job and not at home alot.
After that, i then had my cricket cell phone re-activated. I called qwest and had my service shut off. I had paid all of my bills with them and made sure i had a 00.00 balance. Now at my new residence they are sending me a collection bill stating i owe them another 96.00 that i know i don't owe them! Here is my problem, i do not have any billings that they sent me from back then. I have my old phone # though that has been disconnected for a while.
I would like to see over the internet my old billing and why they say i owe them $96.29 to be exact. I feel i do not owe this bill and would like to set this account # 5209030028781 straight. I feel qwest has wrongfully billed me and would like to get down to the truth, that i left my final bill paid and owe them nothing. How could i find this out?
I am considering joing qwest again, due to it being the only residential phone service we have here in tucson, i would have to rejoin because i would like to get internet at my home and i have to get this straightened out so i can do this. But i refuse to pay what i feel i do not owe.
Sincerely a concerned x-customer,
sherry myers/hawkins.
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