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Capital One Reviews & Complaints
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REVIEWS & COMPLAINTS1,187on USAComplaints · 2 in last 3 yrs
PHONE1-800-347-2683Discover card customer support
WEBSITEcapitalone.com
HEADQUARTERSMcLean, VA
PROFILE CHECKED2026-10-19
Reviews & Complaints on USAComplaints
1,187 complaints on USAComplaints, including 2 published in the last three years.
- Second $4,000 charge and R9 credit rating despite admission
- Two lost payoff checks and refund cut from $587 to $156
- Late fee because the monthly bill was never sent
- Disputed account re-aged on credit reports without proof
- Secured card balance grew from $250 to over $1,000
- Fees pile up on $300 card and account will not close
- Membership and finance fees after account was paid and closed
- Car repossessed from driveway without any default notice
- Court summons for $2,084.59 after $468 payment and layoff
- Repossession scare, constant calls and unexplained $25 monthly fee
- Over-limit and late fees on $300 card with wage garnishment threat
- Check 21 conversion of father's payment checks without permission
- Secured $200 account grew to $1,600 and was settled for $900
- Promised skip-payment option led to over-limit and late fees
- Payment due date changed and late fees charged on time payments
- Unrequested card payoffs exceeded limit and over-limit fee stayed
- Credit limit on secured card cut to half the deposit
- Payment protection claim forms never arrived before collections
- Annual fee billed nine months after card was cancelled
- Annual fee and late charges despite promised waiver on closing