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Capital One Reviews & Complaints
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REVIEWS & COMPLAINTS1,187on USAComplaints · 2 in last 3 yrs
PHONE1-800-347-2683Discover card customer support
WEBSITEcapitalone.com
HEADQUARTERSMcLean, VA
PROFILE CHECKED2026-10-19
Reviews & Complaints on USAComplaints
1,187 complaints on USAComplaints, including 2 published in the last three years.
- Fees on $600 limit card reach $2,002 and a court summons
- Interest billed the month after paying balance in full
- Disputed tub purchase where bank paid merchant fees and charged interest
- Payment protection claim rejected and companies blame each other
- Paid-off account reopened with fees and charged off as bad debt
- Misleading preapproval and late-payment reporting damage credit
- Late fees billed on never-used card because of monthly membership fee
- $8.95 pay-by-phone fee and a late fee that never goes away
- Rent check cashed by mistake and promised $650 credit not made
- Late fees repeatedly push account over the limit again
- No hardship program offered and no way to reach a person
- No response to identity theft fraud report
- Preapproved $3,000 offer ended with a $300 credit limit
- Truck repossessed, sent to auction early, belongings stolen
- Card with $200 limit ran up $1,442 interest after final payment
- Bankruptcy payments never reduced the auto loan payoff balance
- Three accounts reported to credit bureaus but only one card held
- Extra charges and unreturned calls after three cards reported
- Annual fee on declined card and eleven calls in one day
- Automated balance shows another fee pushing account over limit