Usacomplaints.com » Business & Finance » Complaint / Review: Capital One - Paid and Settled Same Account Twice, Collector Still Calling. #163155

Complaint / Review
Capital One
Paid and Settled Same Account Twice, Collector Still Calling

I had two capital one accounts. I got behind on payments, and the late fees and over the limits game started up. In Oct I paid a lawyer (Capital One collector) $700 and settled account "A". I still had account "B". I never was contacted for payment again on either account. In May I got call from a Capital One collector saying I owe on a capitol account. I assumed at the time I was paying on account "B". They offered me a settlement and I paid it. I was happy, I thought they were done.

In Feb I got a call from OSI. Capital One friend. Telling I owed capitol. Very rude people. I tired explain I settled all my Capitol one accounts.

I called Capital One. They only have records of me settle "A" in May. So where did the $700 go I paid the Lawyer. Account "B" was charged off and for bankruptcy, I never have filed.

I appears to me I paid and settled the same account twice. And OSI is on the hunt. Not sure what to. Is this legal.


Offender: Capital One

Country: USA   State: Virginia   City: Richmond
Address: PO Box 85015

Category: Business & Finance

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