I've been trying to cancel my CapitalOne credit card for several months now, paid all the balance in full but a monthly statement keeps coming with unathorised charges on it.
There is a phone number for reporting unauthorised use of credit cards: 1-800-951-6951. I cannot even report the unauthorised charges on my credit card because there's no human answer to that phone number. Dead end.
They work hand in hand with that "Ripoff" company "Webloyalty-ReservationRewards.com" (this is another story), and with other fraudulent companies (like Stonebridge Life Insurance which harasses people on the phone 2-3 times a day, day after day, to sell them life insurance for cancer!!!) and sell people's personal information. And Aol.com can be included on this list too, a bunch of thieves. Trying to cancel an Aol account? Keep trying. And be prepared with looong patience and sedatives.
So, anyone who may read this report, spread the word: STAY AWAY FROM CapitalOne!
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