Complaint / Review
Capital One
Ripoff withdrew money from my bank account illegally

My bank account was overdrawn by $1000 because of a $1200 debit by Capital One. I don't have a Capital One card. My boyfriend who is on the account with me doesn't have a personal account with Capital One. His business has a Capital One card but the business has its own bank account and the balance on the business card is less than the amount they debited. A lot less in fact. The business account is up to date as well. We have never recieved any phone calls or e-mails or letters from the company. We never authorized this debit. I am extremely upset that this has happened. To make matters worse because we don't have an account, we have no ainformation to be able to dispute this with Capital One. My guess is that it was accidental due to someone having mistyped an account number. Don't know what to do now.

Rica
Clarkston, Michigan
U.S.A.