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Capital One Reviews & Complaints
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REVIEWS & COMPLAINTS1,187on USAComplaints · 2 in last 3 yrs
PHONE1-800-347-2683Discover card customer support
WEBSITEcapitalone.com
HEADQUARTERSMcLean, VA
PROFILE CHECKED2026-10-19
Reviews & Complaints on USAComplaints
1,187 complaints on USAComplaints, including 2 published in the last three years.
- Late fees added to bills before due date and never credited
- Frozen account information on home equity loan
- Fraud investigation closed before the affidavit could be returned
- Repeated mailed applications despite many requests and a do-not-mail list
- Sued for nonpayment of an account paid off in 2005
- Overdraft fees charged despite funds shown as available
- Car loan not included in bankruptcy but payments are refused
- Unrecognized charges disputed, repeated transfers, credit issued after regulator letter
- Offshore call centers and calls about late payments during unemployment
- Late fees not credited to account and abusive calls to relatives
- Sued twice over the same account after the first suit was dismissed
- Activation fees billed for a card that was never activated
- Charged a Capitalpay transaction fee after closing account
- Improper credit protection charge led to late fees and collections
- Accepted pay off and still repossessed auto!
- Repeated calls from unidentified caller asking for someone else
- Claim that credit limits were omitted and charged-off accounts hit scores twice
- Disabled customer's car towed at midnight with no warning
- Card closed for inactivity after upgrade offer, hurting my credit score
- Repossessed car sold with no notice, license suspended over unreturned plates